AI access

AI features are on by default, and you can turn them off in Settings > AI. AI access itself is granted per organization membership: if your membership in the current organization does not have access, the panel asks you to request it.

Turn AI features on or off

1. Go to Settings > AI.
2. Use the Enable AI Features switch. It is on by default.

When the switch is off, Settings shows AI features are currently disabled. The AI tab will be hidden from the editor., and the AI button and the assistant panel are removed from the editor. When it is on, the toolbar shows the AI button, and the panel opens with the header AI Assistant. The public editor, used without an account, also has the AI button; when you open the panel there, it shows To use the AI feature, please login. instead of the chat.

Request access

If AI access has not been granted to your membership in the current organization, the AI panel shows AI is now available upon request! with a Request AI button instead of the chat. An organization must be selected first; otherwise the button answers Select an organization first.

1. Select Request AI.
2. The panel shows Current access request pending... and you receive a confirmation email. While a request of yours is pending, the panel shows that state in every organization you belong to, so you cannot submit another AI access request until it is resolved.
3. When the request is approved, the assistant becomes available in that organization whenever AI is enabled in Settings. If it is declined, you can request again.

Access applies to the organization you were working in when you requested it. If you belong to more than one organization, request access in each one that needs it, one at a time: Request AI is offered in the next organization only once your open request has been approved or declined.

Usage tokens

AI usage is metered with tokens. Each organization membership has its own balance; new memberships start with 100,000 tokens, and switching organizations shows that organization's balance. The AI Assistant panel header shows the balance, such as 98.5K tokens, with the exact number on hover. It turns amber below 10,000 tokens and red below 1,000. While a response streams, the counter shows a running estimate, and it briefly shows the tokens used when the request finishes.

Starting a request requires a balance of at least 1,000 tokens.

• When the balance is 0 or below, the panel replaces the chat with Out of tokens? Request more. and a Request Tokens button.
• When the balance is above 0 but below 1,000, the chat still opens, but sending a message fails with Insufficient AI tokens, and the panel shows Insufficient AI Tokens with the same Request Tokens button.

After you select Request Tokens, the panel shows Current request pending... and you receive a confirmation email. When the request is approved, the balance is set to 10,000 tokens.

AI usage tokens are separate from the install tokens that fleets use to authenticate collectors, and from the API tokens that service accounts hold for the Telflo API and CLI.

Summary